Business management
DMS - Modular Business Management
Connect customer, quotation, order and operational records within an agreed CRM and ERP scope.
Quality and maintenance
Maintenance and Breakdown Tracking
Organise maintenance requests, plans and completed interventions around equipment history.
Overview
The need it addresses
Maintenance and Breakdown Tracking is positioned to manage equipment-related work from opening a request through response and closure. It aims to let the business see what happened on which equipment, who owns the maintenance and which jobs are late.
How does it work?
An identity, location, owner, related documents and history records are created for each piece of equipment. When a breakdown is reported, the problem description, severity, report time and, if available, evidence are added. The maintenance owner assesses the job and assigns it. The actions performed during the response, the parts used, labour and times are recorded. The job is closed with a final check and approval.
Planned maintenance can be arranged by calendar, working hours or cycle count. Counter information can be taken from a suitable connection or entered by the user in the agreed way. For this reason, a sensor investment is not required at the start in order to use maintenance software.
The target reports include open breakdowns, late maintenance, recurring problems, equipment maintenance history, response and repair times, and the maintenance cost components that have records. The time production stopped, the time the maintenance request was opened and the time the repair started are separate times; they are evaluated without being mixed up.
Existing infrastructure and data
An Excel equipment list, existing maintenance records and spare part information in the ERP can be assessed. If the ERP is the primary source of stock, the parts movements used are linked accordingly. Existing service providers and warranty information can be kept on the equipment card.
Example use
The operator opens a request for a stoppage on the sandblasting machine. The technician examines the problem and records the response and the part that was replaced. By comparing repeated incidents on the same equipment, the need for a lasting measure is determined.
Suitable industries
Factories with a machine park, production lines, warehouses, construction site equipment, facility management and technical service organizations.
Frequently asked questions
Which of our business questions determines the starting scope?
In the first meeting we determine which question your business is looking to answer. We assess your process and existing infrastructure to define the starting scope.
Under what conditions can existing records and software be used?
An Excel equipment list, existing maintenance records and spare part information in the ERP can be assessed. If the ERP is the primary source of stock, the parts movements used are linked accordingly. Existing service providers and warranty information can be kept on the equipment card.
How does it relate to other Divera applications?
On equipment with suitable measurement and verified historical data, the examination of abnormal operating trends can be developed. No claim is made to predict breakdowns in advance and with certainty for every machine. An automatic suggestion of the cause of a breakdown is also not a substitute for a verified technical examination.
Related products
Area of expansion: On equipment with suitable measurement and verified historical data, the examination of abnormal operating trends can be developed. No claim is made to predict breakdowns in advance and with certainty for every machine. An automatic suggestion of the cause of a breakdown is also not a substitute for a verified technical examination.
Production
Production Monitoring - OEE
Review job progress, production quantities and time losses in the context of their data sources.
Production
Digital Assembly Instructions
Support the use of the right instruction at each step and keep records of critical operations.